If an organization cannot deliver goods or services quickly because of a constraint, managers might relax that constraint to:
A) Protect customer loyalty
B) Ensure optimal profitability
C) Increase the selling price of the product
D) Find the next bottleneck

Question

Quizplus · Accepted Answer

Relaxing a constraint to deliver goods or services quickly is done to protect customer loyalty. Customers expect quick and efficient service, and failure to deliver accordingly can result in loss of customer loyalty and negatively impact the organization's reputation.

If an Organization Cannot Deliver Goods or Services Quickly Because