Which of the following is not true regarding customer relationship management (CRM) systems?
A) CRM is actually a set of multiple applications
B) CRM can help managers better understand customer purchasing behavior
C) CRM requires the collection of customer demographic data
D) Business intelligence tools can enhance CRM
Correct Answer:
Verified
Q91: The database of an ERP system is
Q92: Which of these is the best reason
Q93: Training and change management activities:
A)Take place just
Q94: Which of these is most likely to
Q95: All of the following are benefits of
Q97: The output from a company's ERP system
Q98: Which of the following is true regarding
Q99: Components of an ERP's architecture typically include:
A)A
Q100: Successful implementation of ERP systems typically involves:
A)Substantial
Q101: Which of these is likely to be
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