Business organizations are recognizing the value of sales data and are purchasing software solutions to gather, maintain, and use these data to provide better service and promote customer loyalty.These software solutions are called:
A)Customer relations data solutions
B)Customer relationship management solutions
C)Sales data management solutions
D)none of the above

Question

Quizplus · Accepted Answer

Customer relationship management (CRM) solutions are designed to manage a company's interactions with current and potential customers, utilizing sales data to improve service and foster customer loyalty.

Business Organizations Are Recognizing the Value of Sales Data and Are