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Write the first step in the coaching model, followed by what you would say to Chris. Write steps 2 to 4, followed by what you would say for each step.
-Coaching. Your employee, Chris, is an auto technician. All employees at the garage know that they are supposed to put a paper mat on the floor of each car so that the carpets don't get dirty. When you got into a car Chris repaired, the car did not have a mat and there was grease on the carpet.
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