Which of the following is NOT an external failure activity?
A) obtaining ISO 14001 certification
B) cleaning up oil spills
C) cleaning up contaminated soil
D) settling personal injury claims (environmentally related)
Correct Answer:
Verified
Q63: Labour and overhead incurred for rework of
Q65: Which of the following is NOT an
Q66: Product recalls are
A)external failure costs.
B)internal failure costs.
C)appraisal
Q67: In the zero-defects view of quality,
A)control costs
Q69: Figure 21-6
Brad Company developed the following
Q70: Figure 21-7
At the beginning of the
Q71: Costs incurred because products or services fail
Q71: Costs incurred because products or services fail
Q72: Figure 21-7
At the beginning of the
Q73: Quality training programs are
A)prevention costs.
B)appraisal costs.
C)internal failure
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