In recent years, airlines have been subjected to various forms of criticism. An executive of Airline X has taken a quick poll of 16 regular airplane passengers. Each passenger is asked to rate the airline he or she last flew on. The ratings are on a 7-point Likert scale, where 1 = poor and 7 = very good. Of the 16 respondents, six last flew on Airline X and the remainder flew on other airlines. The ratings are shown below. Can the executive conclude from these data with 5% significance that Airline X is more highly rated than the other airlines?
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