Which of the following is the best statement about the operating environment in which operations management functions?
A) most organizations do not need to worry about competition
B) customers are more demanding
C) government regulation is not important for companies
D) price is more important than quality

Question

Quizplus · Accepted Answer

Customers are now more informed and have higher expectations, which puts pressure on operations management to constantly improve processes, products, and services. Competition is also a major factor in the operating environment, and government regulations can have a significant impact on operations. Prioritizing price over quality may result in short-term gains, but is not a sustainable strategy in the long run.

Which of the Following Is the Best Statement About the Operating