James and Neal have been trying to resolve a dispute over the right to use a certain character to represent Neal's business.They have talked directly with each other and through lawyers,but have not taken the dispute to court or involved a third party who is neutral to the situation.Neal and James are engaged in:
A) mediation.
B) negotiation.
C) arbitration.
D) litigation.
E) It cannot be determined from the information given.

Question

Quizplus · Accepted Answer

James and Neal are engaging in negotiations as they are trying to resolve their dispute through discussions directly or through lawyers, without involving any third party. Mediation involves involving a neutral third party to assist in negotiating a resolution, arbitration involves a neutral third party making a binding decision, and litigation involves taking the dispute to court.

James and Neal Have Been Trying to Resolve a Dispute