Which of the following components are evaluated when using the Balanced Scorecard approach?
A)Innovation, financial, expansion, and internal processes
B)Value added, innovation/growth, expansion, and customer
C)Financial, development, expansion and research
D)Learning and growth, financial, customer, and internal processes

Question

Quizplus · Accepted Answer

The Balanced Scorecard approach evaluates four perspectives: learning and growth, financial, customer, and internal processes. Option D correctly lists these four perspectives. Options A, B, and C include some components that are not part of the Balanced Scorecard approach (such as expansion and research), or do not accurately reflect the four perspectives of the approach.

Which of the Following Components Are Evaluated When Using the Balanced