The balanced scorecard approach
A) uses only financial measures to evaluate performance.
B) uses rather vague open statements when setting objectives in order to allow managers and employees flexibility.
C) normally sets the financial objectives first and then sets the objectives in the other perspectives to accomplish the financial objectives.
D) evaluates performance using about 10 different perspectives in order to effectively incorporate all areas of the organization.

Question

Quizplus · Accepted Answer

The balanced scorecard approach typically starts with setting financial objectives and then aligns objectives in other perspectives (customer, internal business processes, and learning and growth) to achieve these financial goals. This ensures that all parts of the organization are working towards the same financial outcomes.

The Balanced Scorecard Approach