Observable quality costs
A)are costs of defects that can be seen.
B)are those available in the accounting records.
C)are costs of defective units that get to customers.
D)include all costs of quality.

Question

Quizplus · Accepted Answer

Observable quality costs are those costs that are recorded and can be traced through the accounting records. These costs are explicitly identified and measured through the financial systems of an organization.

Observable Quality Costs