Which of the following is true of heterogeneity?
A)It refers to the nonphysical nature of services as opposed to products.
B)It refers to the fact that production and consumption are inseparable for services.
C)Heterogeneity makes it difficult to ensure quality control of services.
D)Heterogeneity makes it difficult for services to be patented.

Question

Quizplus · Accepted Answer

Heterogeneity refers to the variability or inconsistency in the quality of services provided, which can make it difficult to ensure consistent quality control.

Which of the Following Is True of Heterogeneity