Total quality management _____.
A)is the application of quality principles in the quality control department
B)involves keeping the responsibility for quality control with the management
C)has significant implications for organization goals, structure, and management control systems
D)is used by all U.S.companies

Question

Quizplus · Accepted Answer

Total quality management involves a comprehensive approach to quality that goes beyond just the quality control department. It involves integrating quality principles into all aspects of an organization, including goals, structure, and management control systems. While many U.S. companies use TQM, it is not a requirement or standard across all industries.

Total Quality Management _____