When attempting to communicate a written message persuasively, it is desirable that ________.
A) the receiver has an information overload
B) the sender has a high need for cognition
C) the sender has used phrases and jargon to clarify the meaning of the message
D) the receiver and the sender can view each other's nonverbal cues
E) the receiver is in a positive mood

Question

Quizplus · Accepted Answer

One may interpret the same message differently when he or she is angry or distraught than when he or she is happy. People in negative moods are more likely to scrutinize messages in greater detail, whereas those in positive moods tend to accept communications at face value.

When Attempting to Communicate a Written Message Persuasively, It Is