Which of the following steps can be taken by a manager to minimize groupthink?
A) increase the group size
B) encourage group leaders to develop a stronger sense of group identity
C) prevent all team members from engaging in a critical evaluation of ideas at the beginning
D) ask the group members to first focus on the positives of an alternative rather than the negatives
E) seek input from employees before the group leader presents his or her opinions

Question

Quizplus · Accepted Answer

In order to minimize groupthink, managers should encourage group leaders to play an impartial role. Leaders should actively seek input from all members and avoid expressing their own opinions, especially in the early stages of deliberation. In addition, managers should appoint one group member to play the role of devil's advocate; this member's role is to overtly challenge the majority position and offer divergent perspectives.

Which of the Following Steps Can Be Taken by a Manager