Multitasking while making a business call is not acceptable in most cases.
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Q29: Poor listening is due, in part, to
Q30: Building meaningful relationships with customers and employees
Q31: The desire for face-to-face meetings crosses not
Q32: A company that handles online chat poorly
Q33: Studies done by Kelly Services shows that
Q35: Because they do not include nonverbal clues
Q36: The first step in planning a meeting
Q37: Principles for using an office phone do
Q38: Avoid taking calls during business meetings.
Q39: Engaging and responding to customers online often
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