A competent communicator frequently uses the word you, regardless of whether positive or negative news is conveyed.

Name: A competent communicator frequently uses the word you, regardless of whether positive or negative news is conveyed.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

A competent communicator knows when to use "you" to create a connection or offer feedback but also understands the importance of using "I" statements, especially in sensitive or negative contexts, to avoid placing blame or making the other person defensive.

A Competent Communicator Frequently Uses the Word You, Regardless of Whether