A(n) _____ is a centralized resource staffed by IT professionals who provide users with the support they need to do their jobs.
A) help desk
B) white spot
C) maintenance software module
D) utility point

Question

A(n) _____ is a centralized resource staffed by IT professionals who provide users with the support they need to do their jobs.​
A) help desk
B) white spot
C) maintenance software module
D) utility point

Quizplus · Accepted Answer

A help desk is a centralized resource where IT professionals provide users with the support they need to complete their work. The help desk staff are responsible for troubleshooting and resolving technical issues, answering questions, and providing guidance on how to use various hardware and software tools.

A(n) _____ Is a Centralized Resource Staffed by IT Professionals