Only employees who will be entering CRM data should be involved in the CRM implementation plan.

Question

Quizplus · Accepted Answer

While it is important to involve the employees who will be entering CRM data, it is also crucial to involve other departments such as sales, marketing, and customer service in the CRM implementation plan. This will ensure that the CRM system aligns with the overall business strategy and meets the needs of all stakeholders.

Only Employees Who Will Be Entering CRM Data Should Be