Which one of the following is not a strategy to manage demand?
A) cross-training employees
B) offering price incentives
C) developing reservation systems
D) partitioning demand

Question

Quizplus · Accepted Answer

Cross-training employees is a strategy to manage supply, not demand. It allows employees to be flexible and able to perform multiple tasks, which helps to ensure that there is enough supply to meet demand. The other options (offering price incentives, developing reservation systems, and partitioning demand) are all strategies to manage demand, by either influencing customer behavior or distributing demand more evenly over time.

Which One of the Following Is Not a Strategy to Manage