The time a consumer will spend waiting is directly related to the amount of money he is paying for the service. The less the service costs him, the longer he is willing to wait.

Question

Quizplus · Accepted Answer

This statement is true. It is often observed in businesses that consumers who pay a higher price for a service or product tend to have lower tolerance for waiting times. On the other hand, consumers who are paying a lower price for the same service or product tend to be more patient and willing to wait longer. This is because consumers who pay a higher price expect a higher level of customer service and efficiency.

The Time a Consumer Will Spend Waiting Is Directly Related