Capacity planning decisions deal implicitly with decisions on the cost of making consumers wait and the extent to which these costs can be borne.

Question

Quizplus · Accepted Answer

Capacity planning involves determining the optimal level of resources (such as labor, equipment, space) needed to meet customer demand. This decision impacts wait times for customers, and businesses must consider the costs associated with making customers wait (such as lost sales or customer satisfaction) when making capacity planning decisions. Therefore, the statement is true.

Capacity Planning Decisions Deal Implicitly with Decisions on the Cost