Changes in the services industry in the future will primarily be driven by each of the following factors EXCEPT:
A)changes in consumer interests.
B)an expanding scope in the global economy.
C)a decrease in the amount and variety of choices.
D)technological development.

Question

Quizplus · Accepted Answer

The other three choices, changes in consumer interests, an expanding scope in the global economy, and technological development, are all factors that can and will drive changes in the services industry in the future. However, a decrease in the amount and variety of choices is unlikely to drive changes in the industry, as more choices and options typically lead to more competition and innovation.

Changes in the Services Industry in the Future Will Primarily