Which of the following is a point in the customer contact audit for a health club?
A)group exercise programs
B)too much traffic on the way to the club
C)the customer's diet
D)a willingness to exercise

Question

Quizplus · Accepted Answer

The customer contact audit focuses on aspects of the customer's experience with the health club, including the quality and variety of group exercise programs offered. Options B, C, and D are not relevant to this audit as they do not concern the customer's contact with the health club.

Which of the Following Is a Point in the Customer