Having a highly knowledgeable car salesperson is an example of which quality dimension?
A)assurance
B)empathy
C)sympathy
D)responsiveness

Name: Having a highly knowledgeable car salesperson is an example of which quality dimension? A)assurance B)empathy C)sympathy D)responsiveness
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Question

Quizplus · Accepted Answer

Assurance refers to the knowledge and courtesy of employees and their ability to inspire trust and confidence in customers. Therefore, having a highly knowledgeable car salesperson is an example of assurance.

Having a Highly Knowledgeable Car Salesperson Is an Example of Which