Being a full-service retailer can convey a competitive advantage over other non-full-service retailers because of:
A)cross-shopping by consumers
B)increasing use of the internet
C)comparison shopping by consumers
D)the new customer experience management era

Question

Quizplus · Accepted Answer

Being a full-service retailer can offer a competitive advantage by enhancing the customer experience, which is crucial in the new customer experience management era.

Being a Full-Service Retailer Can Convey a Competitive Advantage Over