Which of the following would you NOT expect to hear in an innovative organization?
A)We don't believe in talking to customers - they only make our life difficult
B)We are good at understanding the needs of our customers/end-users
C)We work well with universities and other research centres to help us develop our knowledge
D)We collaborate with other firms to develop new products or processes

Question

Quizplus · Accepted Answer

A culture of not valuing customer feedback or input is not conducive to innovation. Innovation is often driven by identifying and solving customer problems or needs. A lack of collaboration and open-mindedness would also be counterproductive to innovation, which is why options B, C, and D are all expected in an innovative organization.

Which of the Following Would You NOT Expect to Hear