The best audience for usability testing would be a
A)representative group of high-tech people with knowledge of the item.
B)group of people who have limited knowledge of the item.
C)group of people with no knowledge of the item.
D)representative sampling of people with differing levels of expertise.

Question

Quizplus · Accepted Answer

A representative sampling of people with differing levels of expertise would give a more comprehensive understanding of how the item can be used by different types of users, including those with limited or no knowledge of it. This would provide valuable insights into areas that might require improvement to enhance overall usability. Testing only with high-tech people with knowledge of the item might provide useful feedback but would not be representative of the general population of potential users. Likewise, testing only with people with limited or no knowledge of the item might provide insights on the item's learnability, but might not be as useful for evaluation of the item's overall usability.

The Best Audience for Usability Testing Would Be a