Technical communication uses two main types of communication channels. Sometimes the channels can overlap. Which type of channel(s)would be best suited for initially informing an employee of a forthcoming layoff?
A)written
B)oral
C)either A or B
D)both A and B

Question

Quizplus · Accepted Answer

Oral communication is best suited for initially informing an employee of a forthcoming layoff because it allows for immediate personal interaction and empathy, which are crucial in sensitive situations.

Technical Communication Uses Two Main Types of Communication Channels