Which of the following is NOT a good way to develop rapport with clients?
A)establishing relationships with other businesses that cater to the same clientele
B)responding to suggestions from customers on how to improve services
C)providing high quality products without a money-back guarantee
D)offering discounts to a few, select customers

Question

Quizplus · Accepted Answer

Providing high quality products is important for developing rapport with clients, but not offering a money-back guarantee may make them feel uneasy and distrustful. A good way to develop rapport would be to establish relationships with other businesses that cater to the same clientele, respond to customer suggestions to improve service, and offer discounts to select customers to show appreciation and loyalty.

Which of the Following Is NOT a Good Way to Develop