For many organizational activities, output and behaviour controls are inappropriate for all but which one of the following reasons?
A)Rules are of little use in situations requiring innovation
B)Professionals engage in work that is hard to apply SOPs to
C)SOPs are of little use in crisis situations
D)Output controls measure quality well
E)It is difficult to monitor all employees on a day-to-day basis

Question

Quizplus · Accepted Answer

Output controls do not measure quality well; they are more suited for measuring quantity or financial performance.

For Many Organizational Activities, Output and Behaviour Controls Are Inappropriate