In order to make your clients feel comfortable and safe enough to be open,you should:
A) Console them and support them in a sympathetic manner
B) Make critical life decisions for them
C) Let them know that you are in charge and everything is under control
D) Identify their feelings and reflect them back

Question

In order to make your clients feel comfortable and safe enough to be open,you should:
A) ​Console them and support them in a sympathetic manner
B) ​Make critical life decisions for them
C) ​Let them know that you are in charge and everything is under control
D) ​Identify their feelings and reflect them back

Quizplus · Accepted Answer

Identifying and reflecting back the client's feelings helps them to feel heard and understood, which can create a sense of safety and comfort necessary for them to open up. Console and support may be appropriate, but it depends on the situation and client's needs. Making critical life decisions for them or asserting control over the situation can be counterproductive to creating a safe and comfortable environment for the client.

In Order to Make Your Clients Feel Comfortable and Safe