The greatest advantages of a CRM system is that
A) sales people can potentially increase sales.
B) all the data is stored in a single database.
C) it can use sales management applications.
D) organizations can prioritize sales time and effort.
E) customer -touching processes can be linked to one another.
Correct Answer:
Verified
Q12: SAP is one of the leading vendors
Q13: Payroll is an application that is traditionally
Q14: Lead tracking is an application that is
Q15: Functional applications are sometimes call
A)functional silos.
B)inefficient systems.
C)islands
Q16: The_ of the second era facilitated the
Q18: Order entry is an application that is
Q19: _refers to sales between companies.
A)B2G
B)B2C
C)G2B
D)B2B
E)C2C
Q20: In the decision to adopt e -commerce
Q21: _systems link up all the processes that
Q22: Which of the following is an example
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