There are only two techniques used to de-emphasize negative information.
Correct Answer:
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Q10: People who choose to communicate positively tend
Q11: Which of the following statements is true?
A)Negative
Q12: "If you can't understand this explanation" is
Q13: Which of the following words is LEAST
Q14: "Hidden negatives" are words that are not
Q16: Flight delays due to severe weather prevented
Q17: If you are trying to de-emphasize negative
Q18: If you are writing a letter to
Q19: Wait until the end of a message
Q20: Which of the following is true about
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