If a manager asks how and why performance has deviated, and then corrects the source of the deviation, she is using
A)remedial corrective action.
B)mechanistic control.
C)basic corrective action.
D)immediate corrective action.

Question

Quizplus · Accepted Answer

Basic corrective action involves identifying and correcting the source of deviations in performance, rather than just treating the symptoms. This approach seeks to address the underlying causes of a problem to prevent its recurrence.

If a Manager Asks How and Why Performance Has Deviated