Quality circles and cross functional teams are different terms used to describe the same types of teams.

Question

Quizplus · Accepted Answer

Quality circles are small groups of employees who meet regularly to identify, analyze, and solve work-related problems, typically focusing on quality improvement within their own work area. Cross-functional teams, on the other hand, consist of members from different departments or areas of expertise working together on a specific project or to solve a specific problem, focusing on broader organizational goals.

Quality Circles and Cross Functional Teams Are Different Terms Used