IT increases value for customers, enables firms to outperform competitors but has little impact on making a firm's capabilities difficult to imitate.

Name: IT increases value for customers, enables firms to outperform competitors but has little impact on making a firm's capabilities difficult to imitate.
Brand: Quizplus
Rating: 4.8 (48 reviews)

Question

Quizplus · Accepted Answer

IT can significantly impact a firm's capabilities by creating unique processes, systems, and data insights that are difficult for competitors to replicate, thus providing a competitive advantage.

IT Increases Value for Customers, Enables Firms to Outperform Competitors