A plan specifying how to identify wasteful and non- value added activities is called:
A) quality baseline.
B) activity improvement plan.
C) quality management plan.
D) process improvement plan.
Correct Answer:
Verified
Q18: The balanced scorecard approach is:
A)a measurement system.
B)a
Q19: The process of monitoring results to determine
Q20: The ISO 9000 standards are primarily concerned
Q21: Which quality management pioneer is best known
Q22: The Baldridge National Quality Program recognizes outstanding
Q24: Ishikawa's cause- and- effect diagram is also
Q25: Deming's model is known as:
A)plan- check- do-
Q26: A process improvement plan analyzes:
A)process metrics.
B)process boundaries.
C)process
Q27: Design of experiments uses _to test the
Q28: Diagrams used to identify potential and real
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