The help desk function is usually part of the __________ group within the IS department.
A) data administration
B) operations
C) technology
D) development
E) outsourcing relations
Correct Answer:
Verified
Q30: The operations group usually reports to the:
A)
Q31: If you are a senior manager in
Q32: Because enterprise application _requires knowledge of many
Q33: Developers who work on maintaining existing applications
Q34: A major concern with outsourcing is that
Q36: One key indicator of the user help
Q37: Despite being old and out of date,
Q38: In a centralized IS infrastructure, it is
Q39: The purpose of the _group within the
Q40: As a user you have a right
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