Customer Relationship Management (CRM) would be an example of a cross- functional system.
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Q5: Most organizations today have a mixture of
Q27: Isolated systems can lead to inefficiency and
Q113: Order management systems are used to control
Q114: Cross- departmental systems are often process- based
Q115: The operations function handles order entry and
Q116: The BOM for a product lists only
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Q119: Functional systems operate as islands of isolation.
Q120: New technology required expensive and difficult redesign
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