During the last several months, workers' overtime hours have increased by more than 15%. Based on decisions made by plant managers in the past, the current plant manager has decided to hire additional staff. This is an example of
A)reasoned judgment.
B)programmed decision making.
C)nonprogrammed decision making.
D)intuition.
E)the classical model.

Question

Quizplus · Accepted Answer

Programmed decision making involves using established procedures or rules to make decisions, often based on past experiences or practices, as in this case where the manager follows a precedent set by previous managers.

During the Last Several Months, Workers' Overtime Hours Have Increased