What is true regarding measuring actual performance?
A) Managers only evaluate outputs, as behaviors are intrinsically complex.
B) Outputs and behaviors are both important and easily measured.
C) It is easier to measure the outputs and behaviors of nonroutine activities.
D) Outputs are generally easier to measure than behaviors because they are more tangible and objective.
E) Managers typically measure behaviors first and then outputs.
Correct Answer:
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