A group of customer service representatives at a call center who are managed by the same supervisor are part of a(n)
A)research and development team.
B)informal group.
C)command group.
D)task force.
E)interest group.

Question

Quizplus · Accepted Answer

A command group consists of individuals who report directly to a given manager or supervisor, as in the case of the customer service representatives managed by the same supervisor.

A Group of Customer Service Representatives at a Call Center