Process analysis involves managers asking critical questions that might create better customer value. Which one of the following questions is NOT relevant to open- ended evaluation?
A) Why is the process even being done?
B) Why is it being done and who is doing it?
C) Why is it being done and when it is being done?
D) Why is it being done and where it is being done?

Question

Quizplus · Accepted Answer

The question "Why is it being done and who is doing it?" is not relevant to open-ended evaluation because it focuses on specific individuals and their roles, rather than the broader context and purpose of the process.

Process Analysis Involves Managers Asking Critical Questions That Might Create