Jill's cell phone rang during an exam,and other students in the class turned around and stared at her.The instructor took the opportunity to remind the class that all cell phones should be turned off and put away.Both the class and the instructor used the moment to perform:
A) boundary maintenance
B) an informal sanction
C) labeling
D) a lecture
E) a positive sanction

Question

Quizplus · Accepted Answer

Boundary maintenance is the process of maintaining the boundaries of a group or organization. In this case, the class and the instructor used the moment to remind the students that all cell phones should be turned off and put away. This is an example of boundary maintenance because it helps to maintain the order and decorum of the classroom.

Jill's Cell Phone Rang During an Exam,and Other Students in the Class