The four dimensions that make up the balanced scorecard include:
A) Financial, customer, external business process, and learning and growth
B) Financial, customer, internal business process, and learning and growth
C) Specific, measurable, aggressive, realistic, and time-bound
D) Liquidity, leverage, portability, and cashflow growth
E) None of the above

Question

Quizplus · Accepted Answer

The balanced scorecard includes four dimensions: financial, customer, internal business process, and learning and growth.

The Four Dimensions That Make Up the Balanced Scorecard Include