Within the context of a supply chain, ________ is the ability of a logistics system to satisfy users in terms of time, dependability, communication, and convenience.
A) quick response
B) customer service
C) distribution management
D) efficient consumer response
E) lead time

Question

Quizplus · Accepted Answer

Customer service in a supply chain context refers to the logistics system's ability to meet user needs regarding time, dependability, communication, and convenience.

Within the Context of a Supply Chain, ________ Is the Ability