A firm may have a goal to offer its customers the highest ________, as Medtronic does with its implantable medical devices that meet its customers' critical performance expectations.
A) innovation
B) quality
C) service
D) value
E) warranty

Question

Quizplus · Accepted Answer

The goal of offering the highest "quality" aligns with Medtronic's focus on meeting critical performance expectations for its implantable medical devices. Quality ensures that the products are reliable and meet the necessary standards for performance.

A Firm May Have a Goal to Offer Its Customers