One way to improve implementation is to communicate goals and the means of achieving them. At Toyota, its design teams stress ________-"go and see"-a message about both a goal and a means of achieving it.
A) keiretsu
B) genchi genbutsu
C) kaizen
D) zaibatsu
E) meishi

Question

Quizplus · Accepted Answer

Genchi genbutsu, meaning "go and see," is a principle used at Toyota to emphasize the importance of firsthand observation to understand situations and improve processes.

One Way to Improve Implementation Is to Communicate Goals and the Means