Which of the following is the biggest cost in any customer service turnover model?
A)New hire training costs
B)Separation processing costs
C)Replacement hiring costs
D)Lost productivity costs

Question

Quizplus · Accepted Answer

Lost productivity costs are typically the biggest cost in any customer service turnover model because they encompass the time when the position is vacant and the new employee is not yet fully productive, which can significantly impact a company's operations and service delivery.

Which of the Following Is the Biggest Cost in Any